Introduction

Wily Gecko Private Limited (“we,” “us,” or “our”) operates The Arch Compass (the “Website”). This Privacy Policy outlines how we collect, use, and protect your personal information when you use our services. By accessing our Website, you agree to the collection and use of information in accordance with this policy.

Information We Collect

Personal Information
When you create an account, purchase a course, or interact with our Website, we may collect the following personal information:

  • Full Name
  • Email address
  • Phone number
  • Billing address
  • Payment information (processed securely via Razorpay)
  • Any other information you choose to provide

Usage Data                         
We collect information on how you access and use the Website. This may include:

  • Your IP address
  • Browser type and version
  • Device type
  • Pages visited on the Website
  • Time and date of your visit
  • Time spent on those pages
  • Referring/exit pages
  • Other diagnostic data

How We Use Your Information

We use the information we collect for a variety of purposes, including:

Providing Services: To process your transactions, manage your account, and deliver the products and services you request.

Communication: To send you important updates, newsletters, marketing materials, or customer support information.

Personalization: To tailor content, recommendations, and advertisements to your preferences and interests.

Improvement: To analyze user behavior and feedback, helping us improve our Website, services, and overall user experience.

Compliance: To comply with legal obligations, prevent fraud, and protect the security and integrity of our services.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our Website. Here’s how:

What Are Cookies?
Cookies are small data files stored on your device that help us remember your preferences, understand how you use our site, and improve our services.

Types of Cookies We Use

  • Essential Cookies: Necessary for the operation of our Website. Without these, certain parts of the site wouldn’t function properly.
  • Performance Cookies: Help us understand how visitors interact with our Website, allowing us to improve the user experience.
  • Functional Cookies: Enable the Website to remember your preferences (such as language or region) and provide enhanced, more personalized features.
  • Advertising Cookies: Used to deliver relevant advertisements and track the effectiveness of our marketing campaigns.

Third-Party Cookies
We may also use third-party cookies from services like Google Analytics to analyze Website traffic and improve our content. These cookies are governed by the third-party providers’ privacy policies.

Managing Cookies
You can control and manage cookies through your browser settings. Most browsers allow you to refuse cookies or notify you when a cookie is being placed on your device. However, disabling cookies may limit your ability to use certain features of the Website.

Information Storage and Security

Data Storage
Your personal information is stored on servers hosted by Hostinger, our web hosting provider. Hostinger implements industry-standard security measures to protect your data from unauthorized access, disclosure, alteration, or destruction.

Data Transmission
All data transmitted between your device and our Website is encrypted using Secure Socket Layer (SSL) technology to ensure confidentiality and integrity during transmission.

Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements.

Data Protection
We implement a variety of security measures, including encryption, firewalls, and access controls, to safeguard your personal information. However, please be aware that no method of electronic storage or transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Sharing Your Information

We do not sell or rent your personal information to third parties. However, we may share your information with:

Service Providers: Trusted third parties who assist us in operating our Website, processing payments (e.g., Razorpay), delivering services (e.g., Vimeo), or conducting business activities. These service providers have access to your personal information only to perform specific tasks on our behalf and are obligated not to disclose or use it for any other purpose.

Legal Requirements: We may disclose your personal information if required by law, in response to valid legal requests, or to protect our rights, property, and safety, or that of our users or the public.

Your Rights

You have certain rights regarding your personal information, including:

Access: You can request a copy of the personal information we hold about you.

Correction: You can request that we correct any inaccuracies in your personal information.

Deletion: You can request that we delete your personal information, subject to certain legal obligations.

Opt-Out: You can opt-out of receiving marketing communications from us at any time by following the unsubscribe instructions in our emails or contacting us directly.

To exercise any of these rights, please contact us at admin@thearchcompass.com

We will respond to your request in accordance with applicable data protection laws.

Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that a child under 18 has provided us with personal information, we will take steps to delete such information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. Any changes will be posted on this page, and, where appropriate, notified to you by email. Your continued use of the Website after such changes have been made will constitute your acceptance of the updated policy.

Contact Us

If you have any questions or concerns about this Privacy Policy, or if you wish to exercise your rights regarding your personal information, please contact us:

Wily Gecko Private Limited
Plot 2, Sarveshwar Nagar, Near Chungi Chowki
Ajmer, Rajasthan – 305001
India
admin@thearchcompass.com